HVAC Service Engineer - Midlands

At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King®  - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

PRINCIPLE RESPONSIBILITIES:

• To attend customers site to perform breakdown repairs on all compressed air generating equipment.
• To attend customer’s site to perform preventative maintenance on all compressed air generating equipment.
• Maintain verbal and written communications with customers and others as seen necessary in a professional manner
• Take care in reducing costs when possible, regarding travel and overnight accommodation
• Liaise with the technical or office based personnel to achieve a clear understanding of specific job requirements as necessary
• Liaise with the co-ordinators to ensure that all services under contract are performed to meet the detail of the contract
• Liaise with customers to ensure that any work is done with their approval
• Request parts on a timely basis to enable a proper work flow
• Inform co-ordination of any completed work in a timely manner to enable the allocation of the next job avoiding any lost time
• Complete the Engineers’ Job sheets on IPad ensuring a signature has been obtained prior to leaving site
• Return any paperwork to the office for processing within 5 days
• Be aware of the strategies and progress reported via the End of Month report i.e. The ‘Major Jobs List’, Utilisation and Revenue Status reports
• Be aware of the commercial terms of a job to understand what has been agreed
• Advise any potential new business in Service or Sales through the appropriate channel
• Operate according the guidelines given  the Health & Safety Legislation
• Report any potential or actual incidents of a dangerous nature
• Ensure all general and site safety issues are adhered to
• Relate any specific training needs
• Perform such duties either functional or administrative as delegated by management that are deemed fair and reasonable
• Extensive travel in UK, primarilly covering the Midlands areas  

MINIMUM REQUIREMENTS:

• Minimum HNC level in an Electrical/Electronic/Instrumentation or Electromechanical discipline
• Proven diagnostic skills on complicated electrical/mechanical systems
• Extensive product knowledge within the HVAC industry
• PC literate
• Full driving license

PERSONAL QUALITIES:

• Ability to communicate well with others including customers, peers and team members
• Ability to work alone,  possessing a balanced judgement
• Commercial Awareness
• Positive outlook and ability to problem solve 
• Customer focussed

We offer competitive compensation, comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share our passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.