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Global Integrated Supply Chain
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Commercial HVAC Americas
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2104311 Requisition #
At Trane Technologies® we Challenge Possible. Our brands – including Trane® and Thermo King®  - create access to cooling and comfort in buildings and homes, transport and protect food and perishables, connect customers to elevated performance with less environmental impact, dramatically reduce energy demands and carbon emissions, and innovate with a better world in mind. We boldly challenge what’s possible for a sustainable world.

Job Summary: Act as focal point for all quality related customer communications (internally and externally for HVAC and Compressors BU). Lead problem resolution teams and be primary interface to the customer on quality and reliability issues. Lead the Calorimeter Laboratory.

Responsibilities: Take the leadership for all quality aspects for our customer needs.
Interface with our customers and our business units to ensure that products and services meet or exceed customer's requirements for quality and reliability.
Lead the Calorimeter Laboratory to validate compressors performance and reliability.
Be the Customer’s Advocate in quality by representing customer's quality and reliability requirements inside the product/business organizations
Represent Trane quality and reliability to the customer and manage their expectations.
Daily verification and reporting of warranty and concession performance for Monterrey Plant. (MDI Quality Boards)
Actively drive customer quality improvement programs as well as the advanced products quality planning for new products (APQP / safe launch).
Be active member of our ISO9001 quality system. Audit process and systems to ensure compliance and improvement.
Coordinate the engineering testing laboratory/test stands (Technicians workload, budget for operation and laboratory improvements).


Qualifications: Bachelor degree in Engineering. Basics of thermodynamics and HVAC Systems; Lab. equipment experience,  Microsoft office skills.
Knowledge of Quality System and Process Controls (DOE, SPC, Minitab, Control Plan, AMEF, 8D´s, ISO-9001). Technical Personnel supervision.

Key Competencies: Problem solving, Organizing, planning, Self-driven, Organized, Customer oriented, High integrity, Analytical thinking, Team worker. Spanish and English fluent.

We offer competitive compensation and comprehensive benefits and programs that help our employees thrive in both their professional and personal lives. We are proud of our winning culture which is inclusive and respectful at its core. We share passion for serving customers, caring for others, and boldly challenging what’s possible for a sustainable world.

We are committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

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